Privacy Policy

1. Introduction

HarakaPay is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school fee management platform.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• School information and student details
• Payment information (processed securely by third-party providers)
• Communication preferences

Automatically Collected Information

When you use HarakaPay, we automatically collect:

• Device information and IP address
• Browser type and operating system
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process payments and transactions
• Send important notifications and updates
• Improve and optimize our platform
• Provide customer support
• Comply with legal obligations
• Prevent fraud and enhance security

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Schools you are associated with (for parents and students)
• Payment processors (for transaction processing)
• Service providers who help us operate the platform
• Law enforcement when required by law

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Staff training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking

We use essential cookies to enable core functionality of our platform. For more information, see our Cookie Policy.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time
• Export your data in a portable format

To exercise these rights, contact us at support@harakapayment.com

8. Children's Privacy

Our platform is designed for use by schools and parents. Student information is collected and managed by schools. We require parental consent for students under 18 years of age.

9. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Schools may have their own data retention policies for student records.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification.

12. Contact Us

If you have questions about this Privacy Policy or our data practices: