Terms of Service

Last updated: December 27, 2025

1. Acceptance of Terms

By accessing and using HarakaPay, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Description of Service

HarakaPay provides a comprehensive school fee management platform that enables:

  • Fee collection and payment processing
  • Student and parent account management
  • Payment tracking and reporting
  • Communication between schools and parents
  • Financial reporting and analytics

3. User Accounts

To use HarakaPay, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account
  • Not share your account with others

4. Payment Terms

For schools using HarakaPay:

  • Transaction fees apply as per agreed pricing
  • Payments are processed through secure third-party providers
  • Schools are responsible for setting their fee structures
  • Refund policies are determined by individual schools

5. User Responsibilities

Users agree to:

  • Use the platform only for lawful purposes
  • Not attempt to compromise platform security
  • Not upload malicious code or content
  • Respect intellectual property rights
  • Comply with all applicable laws and regulations

6. Intellectual Property

All content, features, and functionality on HarakaPay are owned by HarakaPay and protected by international copyright, trademark, and other intellectual property laws.

7. Data Privacy

Your use of HarakaPay is also governed by our Privacy Policy. We are committed to protecting your personal information and using it responsibly.

8. Service Availability

While we strive for maximum uptime, we do not guarantee uninterrupted access to our platform. We reserve the right to modify or discontinue services with reasonable notice.

9. Limitation of Liability

HarakaPay shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the platform.

10. Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

11. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the platform after changes constitutes acceptance of updated terms.

12. Governing Law

These terms are governed by the laws of the Democratic Republic of Congo.

13. Contact

For questions about these Terms of Service, contact us at:

support@harakapayment.com